Natural tick and flea protection collar

You have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

To start a return, navigate to the"Returns & Exchanges" tab on the top or bottom menu

Damages and issues
Please inspect your order upon reception and contact us within 48 hours of delivery if the item is defective, damaged or if you receive the wrong item, providing a photo of the issue so that we can evaluate it and send a replacement or issue a full refund at no cost to you.

Exceptions / non-returnable items
Return shipping costs are the responsibility of the customer unless the item arrived damaged or faulty.

Refunds
Once we receive and inspect the returned item, we will process your refund within 5–10 business days to your original payment method.